For a year I was fostering 3 kittens hoping to find them a good home. When that didn't happen and the cats had outgrown the little room they lived in, I had to find them a better place. I contacted Home For Life animal sanctuary in WI. They said they had 24/7 professional staff and all the cats and dogs they take in are there for the rest of their lives. The day I dropped off the cats and all their gear, the cat facilities were filthy, stinky, overrun with dogs, and my cats were terrified when the staff just threw them in with all the others and assured me the cats always adjust well to this.
3 days later the head of Home For Life called to tell me to come get my cats; her staff was preparing for a big tour and my cats weren't fitting in, wouldn't eat or come out from hiding, and one was dying. I raced out to get the cats and take them to my vet and within an hour the one did die as my vet was examining her. The others were sick (not eating or drinking or able to use their back legs) for about 8 days. (I believe they were weakened from being too frightened to eat or drink or sleep for those 3 days.)
When I requested the return of all the items I'd dropped off with my cats, I was told the case of food had already been consumed (altho my cats had eaten nothing), and they were too busy to find the rest of my things, and the Home For Life head left me long, rambling voice mails that I wouldn't get as much as "a thin dime" out of them, and that I should be grateful to them.
By contacting their Board and attorney directly, I finally got some of my things back and a check to reimburse me for the rest, but not for the loss of one cat and the suffering of the other 2.
BEWARE of this "sanctuary." I've heard they are no longer allowing people to enter their facilities to drop off pets and that's the first sign that the place has something to hide.